Privacy Policy

 

What personal data we collect and why we collect it

As with most websites we track data from your computer such as your IP address and pages you visit on this website and the browser you are using. In addition any forms you fill in on our website will be stored potentially combined with other data you provide. We use this data to:

Minimise security threats by track requests and login attempts and blocking IP addresses if required.

Understand how are website is being used

Improve the user experience

Deal with customer service questions

Send you our email newsletter

Improve our marketing efforts

Contact forms

We use contact forms on this website to allow people to send us an enquiry without leaving the site. If you choose to enter your contact details into these forms then you agree to this privacy policy. 

Security

We take security very seriously which is why we have several industry accepted standards to protect our data as well clients data. We use SSL encrpytion to encrypt any data transmission to and from this website and use Wordfence and ManageWP to monitor this website for any cyber threats and take action accordingly. However any transmission of data over the internet can never be 100% secure.

Changes

You have a right to access any data we have on you and also have the right to be forgotten. If you wish to update, change or remove the data we have on you then please email us at harry@a13engineering.co.uk  Likewise if we make any changes to this document and you are a client of A13 Engineering then we will notify you via email. You also have the right to change your consent to cookies anytime, you can do this here

 

Who we share your data with

A limited amount of your data is shared with 3rd party providers to allow us to perform the following:

Analytics – Like many websites we use Google Analytics to track visitors to this website and on occasion measure our Google Ads. You can learn more about Google Analytics privacy profile here

Email Newsletters – We use a GDPR compliant 3rd party provider called MailChimp to manage our mailing list and to send out newsletters. The data stored here is subject to Mailchimp’s privacy policy that be see here. You can unsubscribe to this mailing list anytime buy click the unsubscribe button at the bottom of our newsletter or by making a request via email to harry@a13engineering.co.uk

Legal requirements – We may be required by law to hand over certain data to authorities in order to comply with any legal proceeding.

Partners – Our website is managed by Virtex Digital who work on the design, security and maintenance of this website. Therefore, by default, they have access to the backend of the site and our analytical data. This is to ensure the security risk to the site is kept to a minimum and they can monitor any threat from incoming traffic. 

 

How long we retain your data

We only keep your data for as long as we need then it is deleted. We reserve the right to keep transactional data for accounting and legal purposes for as long as we are obligated by law to do so. 

Cookie Consent